Frequently asked questions
How long does delivery take?
Delivery time is usually 5-8 days depending on the transport company's workload.
We offer FREE SHIPPING on our products, no minimum spend, no hidden fees. Orders are processed quickly and delivered straight to your door at no extra cost.
Can I track my order?
All our orders are shipped with a tracking code so that customers can follow their package at any time. You will receive the tracking code in the delivery confirmation after we have processed and shipped your order.
What payment methods do you accept?
We accept all common payment methods, including: PayPal, Klarna, Mastercard, Visa, Amex, Apple Pay, Google Pay and Amazon Pay.
Can I return my order?
We offer our customers a 30-day return policy, except for custom products such as engravings, etc. This exceeds the legal return policy because we trust our products and their quality. If you want to return a product, send an email to contact@benlivo.com. We then handle the return process.
How can I contact you?
You can contact us at any time via email atcontact@benlivo.com. You can also send a message via the contact form below. Our support team handles your request within 24 hours.
